2010 has been quite a year.
Some larger new customers joined us throughout the year and the market remains buoyant. We have used the experience to improve our processes and disciplines. We believe our quality and service is second to none.
Protein prices remain challenging with increases in January and March. 2010 was looking better but some suppliers are looking for further increases in 2011. I personally do not think the market will stand it and with the consumers having less money to spend the market could well contract, effectively being hit at both ends. So we are driving for further production efficiencies to continue to keep us competitive.
We continue to strive to give better service. We hit a record this year – getting an urgent order at 5:45pm on a Friday night and it was delivered to third party warehousing at 7:00pm that night. We do not offer this as standard!!!
The number of enquiries keep increasing but we are not really set up for smaller start ups so we have focussed on building bespoke products for established or rapidly growing brands. This is where we excel.
2011 is looking challenging but we are looking forward to it. We have a lot of plans afoot but will report on them as they come to fruition. We have moved most of our computers to Linux now (Ubuntu) with only one left running Windows. We now run windows as virtual machines to run this web site software and our accounts package only. As we get used to it we find more benefits than drawbacks. The main ones being security, effective spam filtering and cost saving.